Privacy Policy

Effective Date: July 10, 2025

This Privacy Policy describes how Eboni & Comfort ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from Eboni & Comfort (the eboni-comfort.com). We are committed to protecting your privacy and ensuring compliance with Virginia law concerning minimum privacy policy requirements.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

Make a purchase: This includes your name, shipping address, billing address, email address, phone number, and payment information.
Create an account: This includes your name, email address, and chosen password.
Contact us: This includes any information you provide when you send us emails, messages, or use our contact forms.
Sign up for our newsletter: This includes your email address.

We also automatically collect certain information when you visit our Site, including:

Log data: This may include your IP address, browser type, operating system, referring pages, and exit pages.
Usage data: This may include information about how you interact with our Site, such as the pages you view, the links you click, and the time spent on certain pages.
Cookies and similar technologies: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information.

How We Use Your Information

We use the information we collect for various purposes, including:

To process and fulfill your orders: This includes processing payments, shipping products, and providing customer service related to your purchases.
To communicate with you: This includes sending order confirmations, shipping updates, and responding to your inquiries.
To personalize your experience: This includes showing you products that may be of interest to you and remembering your preferences.
To improve our Site and services: This includes analyzing trends, tracking user activity, and optimizing our website's performance.
To send you marketing communications: If you have opted in to receive them, we may send you emails about new products, promotions, and other updates. You can opt out of these communications at any time.
To comply with legal obligations: This includes fulfilling our legal responsibilities under Virginia law.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, website hosting, and marketing. These service providers are obligated to protect your information and use it only for the purposes for which it was provided.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Your Choices and Rights

You have certain rights regarding your personal information:

Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections to any inaccuracies.
Opt-Out of Marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed. However, if you disable cookies, some features of our Site may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with a revised "Effective Date."

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Customerservice@eboni-comfort.com